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About American Eagle
Fueled by optimism, our brands are designed to empower our customers to be their real, authentic selves.
American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer offering high-quality, on-trend clothing, accessories and personal care products at affordable prices under its American Eagle® and Aerie® brands. The company operates more than 1,000 stores in the United States, Canada, Mexico, China and Hong Kong, and ships to 81 countries worldwide through its websites. American Eagle and Aerie merchandise also is available at more than 200 international locations operated by licensees in 26 countries.
About American Eagle
Since 1977, American Eagle has offered an assortment of specialty apparel and accessories for men and women that enables self-expression and empowers our customers to celebrate their individuality. The brand has broadened its leadership in jeans by producing innovative fabric with options for all styles and fits for all at a value. We aren’t just passionate about making great clothing, we’re passionate about making real connections with the people who wear them.
About Aerie
We make intimates, apparel, activewear and swim. Every single piece is designed to make every girl feel good. #AerieREAL is about no retouching. It’s about body positivity. It’s about empowerment. We want everyone to feel confident inside and out. Let the real you shine.™
FAQs
What delivery options do you offer?
We offer a Home Delivery option as well as a Click & Collect service for selected stores. Times and cost for deliveries will vary depending on the location. For more information, please see our delivery information page.
What time does the American Eagle customer care team operate, and how can I get in contact?
You can contact our customer care team on the following number: 800-74292
American Eagle Customer Service:
We are open Saturday to Thursday 10 am to 11 pm & Friday 2 pm to 11 pm (United Arab Emirates local time, GMT +4) (including Public holidays). You can also contact us using our quick form and our team will get back to you as soon as possible.
Can I view my order history?
You can view your orders at any time using our website. Simply follow the steps below.
- Log in to our website and click on 'my account' at the top of the page.
- Click on the link ‘View Orders’ on the left of the page. This will show you your order history.
Can I track my order online?
Currently, orders can’t be tracked online. Our delivery partners will send out a unique tracking link once your order is packed to let you know when it will be delivered.
When I place an order, how long does delivery take?
Your order confirmation email will inform you of the expected lead time for delivery. Our courier company will attempt to call you should they not have enough delivery information to deliver your order.
I've received my order, but it's not suitable. How do I return it?
American Eagle is dedicated to offering the highest levels of quality and service. We will be happy to refund or exchange any item(s)* that you are not completely satisfied with, as long as they are returned in an unused condition and in their original packaging, after 24 hours of receiving or picking up your order and within 14 days with a copy of the Invoice. Items can be returned to any American Eagle store.
Please visit our returns and refunds page for full details.
I've received a discount voucher but the code doesn't work online, why is this?
Please be aware that once you’ve applied the voucher code, it cannot be used again, so please do not apply it until you’re sure that you’re ready to place and pay for your order.
Most common reasons for promotion codes not working are: being out of date; being applied to products that are not eligible or the set order limit not being reached.
If you’re still having problems, you can also contact us using our quick form and we'll be happy to explain how you can redeem your discount online.
How can I remove my details from your mailing list?
We’re sorry to hear you’re thinking about unsubscribing. Simply login to your account on our website and follow the quick steps below.
- Click on the 'My Account' link at the top of the website.
- Click on the 'Communication Preferences'
- Simply un-tick the email check box and click 'Save'.
- You will see a message telling you that the subscription has been removed.
- If you wish to subscribe to the newsletters again at any time, simply navigate to this section, tick the check box and click 'Save'.
You can also unsubscribe by clicking on the unsubscribe link at the end of any promotional email. On click, you will navigate to the un-subscription page on the website where once you enter the reason for un-subscription and click 'Unsubscribe', you can start a new shopping journey.
Why has my order been cancelled?
Your order may be cancelled for a number of reasons. The most common reasons for this are:-
- High demand of goods – In this event, you will receive an email confirming the cancellation and what to do next.
- If you requested a cancellation. You’ll receive a confirmation email once this has been done.
- If we’ve been unsuccessful in delivering the order to your chosen delivery address.
- All risk in the Products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the address specified in your order or collected from our store (as appropriate) and we will not be liable for a refund or a replacement in the event the address you specified is incorrect.
- If payment was not successful
- If the order was not collected from the selected store within the collection period of 7 days
I've placed an order online and it looked as though it was processed; yet I haven't received a confirmation email. Why?
We’re sorry that you haven't received your confirmation email. If our email address is not in your address book or safe list, it may have been classed as spam mail, meaning that it might not have appeared in your inbox. It is also worth checking that your email address has been entered into your account correctly.
Usually our confirmation emails are usually sent within a few minutes of an order being placed. However, when our site is very busy, you may have to wait a little bit longer before you receive your email.
How do I change my delivery address?
You may update your American Eagle address book by clicking the 'my account' link at the top of the page, logging in using your username and password and selecting 'address book' from where you can add, remove and amend your addresses.
If you have already placed an order changes made in this area will not alter their delivery details. Once an order has been placed it is often not possible for us to change the delivery address.
After placing my order, when is payment taken from my account?
All payments will be charged once your order is confirmed. This is applicable on both credit and debit cards.
How do I know if my online order has been successful?
When you place an order on our website, we will reply to you with an email confirming your order and all delivery and billing address details, including all the items you have ordered.
Please check that all the information is correct on this confirmation email as incorrect information can cause delays on your order.
I have forgotten my password. What should I do?
If you have an existing account with us and have forgotten your password please click here 'sign in / register'. Click the 'forgotten your password?' link. We will then send you an email with instructions to reset your password.
If you don't receive your password reset email within 1 hour please check your spam folder. If the email is not in your spam folder please request another by contacting our customer care team number 800-74292 UAE.
Can I change my payment information?
Once an order has been placed we are unable to change your payment information. By default we do not store any payment information on our systems.
To update or change your personal information please log-in to American Eagle using the 'sign in / register' link. If you are already signed in please click the 'my account' link at the top of the page. Then select 'my details and contact preferences'. From this section you may view and amend your password, address, wishlist and contact details including choosing how you would like us to contact you.
Discover American Eagle: A Leader in Casual Fashion
American Eagle Outfitters, commonly known as American Eagle, has made a significant mark in the fashion industry since its founding in 1977. Renowned for its stylish, affordable casual wear, the brand appeals to a wide demographic, particularly teens and young adults. In this blog, we’ll explore what makes American Eagle a go-to choice for many, highlighting their offerings, values, and commitment to sustainability.
The Brand’s Essence
American Eagle embodies a youthful spirit, offering trendy clothing that reflects current styles while remaining comfortable and functional. The brand focuses on a casual aesthetic, providing a range of products, including:
- Denim: Known for their high-quality jeans, American Eagle offers various fits, styles, and washes. Check out their denim collection here.
- Tops: From graphic tees to cozy sweaters, the collection features pieces that can be layered or worn alone for any occasion. Explore their tops here.
- Activewear: The brand also offers activewear designed for comfort and performance, perfect for workouts or lounging. Find activewear options here.
Key Features of American Eagle
Inclusive Sizing: American Eagle is dedicated to inclusivity, offering a wide range of sizes for all body types. Their Aerie brand focuses on women’s apparel, promoting body positivity and self-acceptance.
Affordable Pricing: With a commitment to providing stylish options without breaking the bank, American Eagle’s pricing strategy ensures that fashion is accessible to everyone. Check for the latest deals here.
Trendy Collaborations: The brand frequently collaborates with influencers and designers, keeping its offerings fresh and aligned with current trends.
Commitment to Sustainability
American Eagle understands the importance of sustainability in today’s fashion landscape. The brand has implemented several initiatives to reduce its environmental impact:
- Sustainable Materials: American Eagle is increasingly using eco-friendly materials, including organic cotton and recycled fabrics, in its clothing lines.
- Recycling Programs: The company encourages customers to recycle their old jeans through in-store programs, promoting responsible consumption. Learn more about their recycling initiatives here.
- Transparency: American Eagle is committed to transparency in its supply chain, ensuring ethical practices in sourcing and manufacturing.
Shopping Experience
American Eagle offers an enjoyable shopping experience both online and in-store. Their user-friendly website features easy navigation, allowing customers to browse by category, size, or trend. Plus, with frequent sales and promotions, shoppers can find great deals on their favorite items.
American Eagle continues to resonate with a broad audience thanks to its stylish offerings, commitment to inclusivity, and dedication to sustainability. Whether you’re looking for the perfect pair of jeans, a trendy top, or comfortable activewear, American Eagle has something for everyone. As the brand evolves and embraces new trends, it remains a staple in casual fashion, making it a go-to destination for style-conscious shoppers.
Explore More
Ready to elevate your wardrobe? Check out the latest collections at American Eagle and discover the perfect pieces to express your unique style!
Save Big with American Eagle: Discount Codes, Promo Codes, and Seasonal Sales
American Eagle Outfitters has long been a favorite among fashion enthusiasts for its trendy casual wear, particularly its iconic denim and stylish activewear. With a commitment to quality and affordability, American Eagle ensures that looking great doesn't have to come at a high price. In this blog, we’ll explore how you can save on your next purchase through discount codes, promo codes, coupon codes, and exciting seasonal sales and events.
Unlocking Discounts: Types of Codes
Discount Codes: These codes offer a specific percentage off your total purchase or a fixed dollar amount. They are often available during special promotions or holidays.
Promo Codes: Similar to discount codes, promo codes can provide various offers, such as free shipping, buy-one-get-one deals, or exclusive discounts on specific items. These codes are perfect for maximizing your savings!
Coupon Codes: Typically found in flyers or online, coupon codes can also provide discounts. They may be limited-time offers, so it’s essential to act quickly to take advantage of them.
Seasonal Promotions: American Eagle frequently runs seasonal promotions aligned with holidays or shopping events, making it the perfect time to shop for wardrobe essentials.
Where to Find American Eagle Codes
Official Website: The first place to check for discount codes and promotions is the American Eagle website. They often highlight current offers right on their homepage.
Newsletter Sign-Up: By signing up for American Eagle’s newsletter, you can receive exclusive promo codes and be the first to know about upcoming sales and events.
Coupon Websites: Websites like RoyalistCoupons.com frequently update their listings with the latest American Eagle discount codes and promotional offers, ensuring you don’t miss out on any savings.
Seasonal Sales and Events
American Eagle hosts several seasonal sales throughout the year, providing fantastic opportunities for discounts:
Back-to-School Sales: As the school year approaches, American Eagle offers great deals on jeans, tops, and accessories perfect for students.
Black Friday and Cyber Monday: These shopping events are known for significant discounts. Be sure to check for special promo codes to maximize your savings.
Holiday Promotions: From Christmas to Valentine’s Day, American Eagle often runs themed promotions that can include discounts on gift items or seasonal styles.
Clearance Events: Throughout the year, keep an eye out for clearance sales that can offer deep discounts on last season’s styles.
Tips for Maximizing Your Savings
Combine Codes: Sometimes, you can stack promo codes with ongoing sales for even more savings. Be sure to read the fine print on each code to understand how they can be combined.
Follow on Social Media: American Eagle frequently shares flash sales and exclusive offers on their social media platforms. Following them can keep you updated on limited-time promotions.
Use the App: Download the American Eagle mobile app for access to app-only promotions and notifications about upcoming sales.
American Eagle is committed to providing stylish, affordable fashion for all, and with the right discount codes and seasonal sales, you can elevate your wardrobe without breaking the bank. Whether you’re looking for the latest denim styles, cozy sweaters, or trendy accessories, taking advantage of American Eagle’s promotions can lead to significant savings.
Start Shopping!
Ready to find your next favorite outfit? Check out the latest deals on American Eagle’s website and use discount codes to maximize your savings today! Happy shopping!