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About Kiehls
Old-World Apothecary Beginnings
The original Kiehl’s apothecary first serves patrons at the corner of 13th Street and Third Avenue in New York City.
Enter John Kiehl
After honing his trade as an ambitious apprentice, pharmacist John Kiehl purchases the apothecary. John Kiehl & Co. begins operations under “Kiehl Pharmacy.”
The First Kiehl’s Product
Mr. Irving Morse, John Kiehl’s apprentice, takes over the business and expands the offerings to a full-service pharmacy, stocking teas, herbs, tinctures, honeys, and the first-ever Kiehl brand products, including the Original Musk Oil, our signature scent.
Try Before You Buy
Irving Morse makes “Try Before You Buy” the pharmacy’s unofficial motto. This principle of personalized customer service, together with generous sampling, has remained a Kiehl’s tradition for more than 95 years.
Know Your Formulas
Kiehl’s becomes one of the first companies to proudly list ingredients on its product labels — even before the U.S. government mandated it — to help customers make more informed and confident purchasing decisions.
Aaron Morse Turns Up the Science
Aaron Morse, Irving’s son, takes over the family business. The accomplished chemist formulates an early form of penicillin and supplies the U.S. government with a special Aloe Vera cream for use on radiation burns.
Did You Know?
Mr. Bones, a life-size teaching skeleton, was first introduced by Mr. Morse to help customers learn about their conditions and ailments. As a tribute to our pharmaceutical beginnings, he is now an iconic fixture in each of our stores.
Skincare FAQs
Why is skincare important?
Having a healthy skin routine can help keep skin cleansed and hydrated, improve skin's appearance, and even help maintain skin's barrier. In addition to addressing skin concerns, a daily routine is your first step towards healthy-looking skin.
How do you choose skincare products?
If you are looking to start a new routine, schedule a skincare consultation with a Kiehl's Skincare Expert to learn more about your skin's hydration levels and unique concerns. You can also learn more about your skin type and find formulas ideal for your skin whether it is oily, sensitive, dry or combination.
What are essential skincare products for any routine?
A healthy skin routine has a few key components. At Kiehl's we recommend that you cleanse, tone, moisturise and apply sunscreen every day. For dark spots and discolorations, fine lines and wrinkles and other concerns, apply targeted facial serums and treatments. Several times a week, treat your skin with a facial mask formulated to detoxify, hydrate or help firm skin.
How do you find the best skincare routine for you?
After you have discovered your skin type and identified your skin concerns, look for formulas suitable for you. At your Kiehl's consultation, our Skincare Experts can recommend skincare products that will effectively target your concerns and help you begin a healthy skin routine.